How long is the warranty on my Roots blower and what does it cover?

The manufacturer’s warranty on Roots blowers can be found below.  This warranties the blower against manufacturing defects, but does not cover normal wear and tear or damage caused by improper use or maintenance.

A common issue we see in the carpet cleaning industry is rust inside the blower, which is not covered by Howden’s Roots warranty. To avoid this issue, it is important to operate the blower dry for at least 10 minutes prior to shutdown and ensure no carryover (water or debris) from the separator is ingested by the machine.

As an authorized distributor of Howden Roots blowers, pdblowers can assist you with your blower repairs and warranty issues.  Fill out our service request form to schedule an inspection of your blower.

 

Howden Roots® Blowers Warranty Policy and Procedure WP-5020 Rev-11, effective 18 July 2016

A. APPLICABLE EQUIPMENT
Howden Roots Blower Warranty - Applicable models

Note: Units not explicitly listed (i.e. mechanical seal gas units including URAI-G® water sealed units, steam blowers, TRI-NADO™, DVJ & DPJ series units, ROOTSFLO™, RAM-JT & special material units, etc.) are specifically excluded from this amended policy and the warranty for such units shall conform to the Howden Roots LLC Standard Terms and Conditions for Sale.

B. APPLICABLE CUSTOMER CLASSIFICATIONS
All customers purchasing applicable equipment. (Note: OEMs authorized by Howden Roots LLC and Authorized Distributors shall pass this warranty on to their customers.)

C. WARRANTY PERIOD
Per tabulation above in item A. [For example an EasyAir® X2 200 with a 617 TriRAM™ blower inside would have a warranty period of 24 / 30 on the blower and a warranty period of 18 / 24 on included package items]

D. POLICY
Howden Roots LLC (“Howden Roots”) warrants that the applicable equipment will meet all applicable specifications and other specific unit and work requirements agreed upon by Howden Roots. Equipment will be of good quality and will be free from defects in material and workmanship. All claims for defective units under this warranty must be made in writing immediately upon discovery and, in any event, within the warranty period stipulated in item A above.

Buyer agrees to follow Howden Roots operating and maintenance instructions; maintain accurate records of same and provide these records upon request in order to process any claim.

E. PROCEDURE TO REPAIR OR REPLACE AT HOWDEN ROOTS’ OPTION*
1) Customer ships the defective unit to Howden Roots or the Authorized Distributor FREIGHT PREPAID.
2) Howden Roots or the Authorized Distributor will, at our option, ship a replacement unit FREIGHT COLLECT or repair the unit and return it to customer FREIGHT COLLECT.

F. This policy and procedure, and the grant of the warranty herein, is expressly subject to and conditional upon Buyers acceptance of Howden Roots LLC Standard Terms and Conditions for the Sale, except as modified hereby. THERE ARE NO WARRANTIES, CONDITIONS, GUARANTEES, REPRESENTATIONS, OR REMEDIES THAT EXTEND BEYOND THE FACE OF THESE TERMS AND CONDITIONS. ALL OTHER WARRANTIES, CONDITIONS,GUARANTEES, REPRESENTATIONS, OR REMEDIES EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE (INCLUDING ANY CONDITION OR WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE) NOT EXPRESSLY SET FORTH HEREIN, ARE FULLY DISCLAIMED AND EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW. HOWDEN ROOTS’ WARRANTIES DO NOT COVER ANY GOODS OR SERVICES THAT HAVE BEEN ALTERED OR SUBJECTED TO ACCIDENT OR IMPROPER STORAGE, INSTALLATION, ASSEMBLY, COMMISSIONING, MAINTENANCE, USE OR APPLICATION. HOWDEN ROOTS DOES NOT WARRANT THAT THE GOODS WILL RESIST THE ACTION OF EROSIVE OR CORROSIVE GASES, LIQUIDS, OR SOLIDS, OR PRODUCE RESULTS IN COMPLIANCE WITH ANY LAWS, DECREES, OR OTHER STANDARDS.